Several meaningful updates landed in KeyNotes over the past few weeks. Here’s what changed and why it matters.
EventLog — Hardened, Paginated, and Migrated to InnoDB
The most significant work in this cycle. The EventLog has been rebuilt from the ground up: search is more reliable, pagination keeps large logs navigable, and the underlying table has been migrated to InnoDB. The result is a faster, more stable audit trail — one that holds up under real-world usage and meets the transparency expectations behavioral health organizations need.
Client Ledger — Stability and View Persistence
Two fixes here that users will notice immediately. First, ledger callbacks no longer fire on modal Cancel or Close actions — a subtle but frustrating behavior that’s now resolved. Second, your view position in the Client Ledger persists on page refresh and after callbacks, so you’re not losing your place mid-session.
A/R Summary Report — Refactored and More Accurate
The A/R Summary Report received a full accounting calculation fix alongside a performance improvement. Write-off fields and values are now visually distinct with updated color coding, making it easier to review at a glance.
Admin Export — Demographics
The raw demographics export now includes a Select All button and sortable columns, making bulk data pulls significantly faster for administrators.
Bug Fix — Progress Note Deletion
A bug where deleting a Progress Note failed to remove the associated sub-code from the Ledger has been resolved.
KeyNotes is actively developed and supported. If your agency is evaluating clinical software for behavioral health or SUD counseling, request a demo — we’ll walk you through it.

